How does the second charge mortgage enquiry process work?
The enquiry is a short form covering the amount and purpose, the property and mortgage, name, age and address, employment, income and a self-assessed credit view, with email and phone last. The form is sent to Loans Warehouse for assessment. Sending the form is not an application, an offer or a guarantee that finance will be available.
The Second Mortgage Company is a trading style of COLOFS.co.uk LTD, is an Introducer Appointed Representative (FCA number 982062) of Loans Warehouse whose office address is 1a, Blackmoor Lane, Watford WD18 8YW, who provides mortgage products and services.
- Step 1: complete the short Get a quote enquiry form
- Step 2: Loans Warehouse receives the enquiry and contacts you
- Step 3: the case is assessed and a lender may be proposed
- Step 4: paperwork is requested and any application goes to the lender
The exact process can vary between applications and lenders, so this sequence describes the general shape of the journey rather than a fixed timetable. Enquiries are accepted from across the United Kingdom, including Northern Ireland. In most cases the enquiry is made online, and Loans Warehouse makes direct contact with the applicant.
What happens in the four steps?
The applicant completes the Get a quote form. Loans Warehouse then contacts them for a fact-find, assesses whether a second charge mortgage is suitable, and, if the applicant wants to proceed, asks for paperwork and submits the application to the lender. No stage promises an approval or a specific outcome.
- The applicant completes the short Get a quote form. It covers the borrowing, the property, their circumstances and how to contact them.
- Loans Warehouse receives the enquiry and contacts the applicant to gather further information. That conversation is a fact-find. It covers their current financial situation in more depth, and their financial plans for the future.
- The case is assessed to see whether a second charge mortgage is the most suitable option, and to establish a proposed lender and product. A credit search is carried out with the applicant's consent. Loans Warehouse then gives advice and makes a recommendation. An ESIS (European Standardised Information Sheet) is provided. It sets out the lender, the loan amount, the term, any fees, whether the interest rate is fixed or variable, and the early repayment terms.
- If the applicant wants to proceed, Loans Warehouse asks for confirmation of income, proof of identity and proof of address. The exact requirements depend on the lender. Once that paperwork is received, Loans Warehouse submits the full application to the chosen lender. If the lender is satisfied with the application, it makes a formal offer. Once the offer is signed and returned to the lender, the application completes and the funds are issued.
When are credit checks carried out?
A credit search is carried out with the applicant's consent during the assessment, after Loans Warehouse has made contact. It is not run by sending the Get a quote form, and it is not carried out by The Second Mortgage Company. The exact point can still vary between applications and lenders.
If you are unsure whether a search has taken place, Loans Warehouse can confirm this once they are in touch.
What information is needed?
The short Get a quote form asks about the borrowing amount and purpose, property value, outstanding mortgage, name, age and address, employment, household income and a self-assessed credit view, then email and phone. A UK postcode is one of the address questions. Documents are not asked for here. Loans Warehouse later asks for the fact-find and any paperwork the lender requires.
See the privacy information for how information collected on this form is used and retained.
How long does the process take?
Timing depends on individual circumstances, the lender involved, the property or security offered, and how quickly any requested information is supplied. This page does not quote a fixed number of weeks, since a specific timeline cannot be predicted from general information alone.
Anyone with a specific timing question can ask once Loans Warehouse is in contact about the enquiry.
If you are worried about debt or repayments
If repayments already feel difficult to manage, MoneyHelper provides free, independent debt guidance before any new borrowing decision. This is worth reading before, not instead of, discussing options through this site.
Your information and privacy
The Get a quote form collects borrowing, property, circumstances and contact details. A UK postcode is part of the address questions. How that information is used and retained is explained on the privacy information page. Consent and contact preferences are handled according to that published policy.
Start your enquiry when you are ready to begin.
Frequently asked questions
Is an enquiry the same as a loan application?
No. Completing the Get a quote form starts an enquiry. It is sent to Loans Warehouse for assessment. It is not a completed loan application, an offer or a guarantee that finance will be available. An application, if one proceeds, comes later, after Loans Warehouse has been in contact, given advice and received the paperwork the lender needs.
Who provides advice and credit checks?
Loans Warehouse provides the advice, the assessment and any credit search. A credit search is carried out with the applicant's consent. The Second Mortgage Company is the introducer. It does not lend and does not provide regulated advice.
When will a credit check happen?
A credit search is carried out with the applicant's consent as part of the assessment, after Loans Warehouse has been in contact. Sending the website form does not itself run a credit search. The exact point can vary between applications and lenders.
How long does a second charge mortgage take?
Timing depends on individual circumstances, the lender involved, the property and security offered, and how quickly requested information is provided. This page does not give a general number of weeks, since that figure would not reliably reflect any specific application's actual timeline.
What details are needed to start?
The Get a quote form is a short enquiry. It covers the amount and purpose, property value and mortgage balance, your name, age and address, employment, household income and a self-assessed credit view, then email and phone. A UK postcode is one of the address questions. The form does not ask for documents. Loans Warehouse asks for further information, called a fact-find, after it receives the enquiry.